{"id":14623,"date":"2022-03-23T13:45:34","date_gmt":"2022-03-23T17:45:34","guid":{"rendered":"https:\/\/enterprise-knowledge.com\/?page_id=14623"},"modified":"2024-08-08T09:10:40","modified_gmt":"2024-08-08T13:10:40","slug":"knowledge-portals","status":"publish","type":"page","link":"https:\/\/enterprise-knowledge.com\/solutions\/knowledge-portals\/","title":{"rendered":"Knowledge Portal"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-on-purple animated fadeIn featured-block is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-5e1d4cc\" data-block-id=\"5e1d4cc\"><style>.stk-5e1d4cc{margin-left:-24px !important}.stk-5e1d4cc .stk-img-wrapper{width:108% !important;height:350px !important}@media screen and (max-width:1023px){.stk-5e1d4cc .stk-img-wrapper{width:110% !important}}@media screen and (max-width:767px){.stk-5e1d4cc .stk-img-wrapper{width:113% !important}.stk-5e1d4cc .stk-img-wrapper img{object-position:40% 50% !important}}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-14758\" src=\"https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/Enterprise-Knowledge96876-scaled-e1648244670419.jpg\" width=\"2560\" height=\"1363\" srcset=\"https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/Enterprise-Knowledge96876-scaled-e1648244670419.jpg 2560w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/Enterprise-Knowledge96876-scaled-e1648244670419-336x179.jpg 336w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/Enterprise-Knowledge96876-scaled-e1648244670419-771x410.jpg 771w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/Enterprise-Knowledge96876-scaled-e1648244670419-768x409.jpg 768w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/Enterprise-Knowledge96876-scaled-e1648244670419-1536x818.jpg 1536w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/Enterprise-Knowledge96876-scaled-e1648244670419-2048x1090.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><\/figure><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\" id=\"solutions\">Knowledge Portal<\/h1>\n\n\n\n<p class=\"has-text-align-center\">A Knowledge Portal will serve as the hub to integrate all of your organization\u2019s KM assets, including your information, data, and people, into a single highly contextualized environment where real business can get done.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile is-style-spaced animated fadeIn\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"more-on-what-it-is\">More on Knowledge Portals<\/h2>\n\n\n\n<p>Knowledge Portals have gone by many names including knowledge base, intranet, learning system, or digital twin. Regardless of what you call it, every organization needs a single trusted place for all business users to go where they can easily and intuitively find the knowledge, information, data, and people they need in order to perform, learn, and grow within the organization.<\/p>\n\n\n\n<p>Though there are many permutations, a typical Knowledge Portal will be comprised of a content management system, enterprise search, and web front end and may also include a knowledge graph, metadata hub, and taxonomy management system.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2024\/08\/KnowledgePortal4.gif\" alt=\"A GIF that gives a visual representation of a Knowledge Portal. It starts with a company search engine, and a search results is then transformed into a corresponding knowledge graph that was used to retrieve the answer. \" class=\"wp-image-22017 size-full\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull is-stacked-on-mobile is-vertically-aligned-top is-style-spaced animated fadeIn\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"771\" height=\"578\" src=\"https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/KnowledgePortal-771x578.jpeg\" alt=\"\" class=\"wp-image-14658 size-full\" srcset=\"https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/KnowledgePortal-771x578.jpeg 771w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/KnowledgePortal-336x252.jpeg 336w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/KnowledgePortal-768x576.jpeg 768w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/KnowledgePortal-1536x1151.jpeg 1536w, https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/KnowledgePortal.jpeg 2000w\" sizes=\"auto, (max-width: 771px) 100vw, 771px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"the-problems-it-solves\">The Problems It Solves<\/h2>\n\n\n\n<p>We\u2019re constantly hearing from organizations that their people can\u2019t find the right information to do their jobs, are struggling to connect with experts from whom to learn, and are constantly wasting time hunting through multiple repositories in search of the \u201cright\u201d and \u201ccomplete\u201d answers. A Knowledge Portal can serve as the central hub for how your organization finds the complete enterprise of knowledge, information, and data, connecting users to customized content and highly contextualized search results from across multiple locations and repositories.<br><br>This isn\u2019t just about delivering content or links. A well-designed knowledge portal will be where business gets done. Increasingly, this means integrating people and their expertise into the system and delivering the ability for all business users to choose their own path, ranging from finding a simple answer to a question to connecting and collaborating with experts or going deep into a topic in order to learn and upskill. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top is-style-spaced animated fadeIn\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"business-outcomes\">Business Outcomes<\/h2>\n\n\n\n<p>A well-designed knowledge portal is a lot more than technology. At EK, we combine our overlapping expertise in advanced technologies and KM design, bringing to bear an understanding of your business to design taxonomies, ontologies, content types, search hit types, and governance plans to drive the usability and overall connectedness of all of your assets.<\/p>\n\n\n\n<p>With EK as your partner, a Knowledge Portal Solution will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve the findability and discoverability of your organization\u2019s key content, resulting in higher productivity and greater consistency in delivery and performance.<\/li>\n\n\n\n<li>Deliver faster and more effective onboarding and employee upskilling, resulting in employee satisfaction and customer satisfaction, and improving the overall employee retention as an end result.<\/li>\n\n\n\n<li>Build an enterprise view of knowledge, breaking down geographic and organizational silos to power innovation and collaboration.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-careted\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/enterprise-knowledge.com\/contact-us\/\">Contact us now to get started!<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/ek_solution_knowledge_portal_img.svg\" alt=\"graphic of connected puzzle piece (EK logo) , symbolizing a well designed knowledge portal forecasting business success. \" class=\"wp-image-14865 size-full\"\/><\/figure><\/div>\n\n\n<section id=\"related-block_95d46c76a471dd73e3a1a686403161b1\" class=\"ek-related animated fadeIn alignfull\">\n\t<h3>Related<\/h3>\n\n\t<div class=\"related-container\">\n\t\t<div>\n\t\t\t<h4>Knowledge Base Articles<\/h4>\n\t\t\t<ul>\n\t\t\t<li><a href='https:\/\/enterprise-knowledge.com\/navigating-the-retirement-cliff-challenges-and-strategies-for-knowledge-capture-and-succession-planning\/' class='with-arrow'>Navigating the Retirement Cliff: Challenges and Strategies for Knowledge Capture and Succession Planning<\/a><\/li><li><a href='https:\/\/enterprise-knowledge.com\/knowledge-portals-manifesting-a-single-view-of-truth-for-your-organization\/' class='with-arrow'>Knowledge Portals: Manifesting A Single View Of Truth For Your Organization<\/a><\/li><li><a href='https:\/\/enterprise-knowledge.com\/guillermo-galdamez-benjamin-cross-will-be-presenting-at-apqc-2025\/' class='with-arrow'>Galdamez and Cross to Speak at the APQC 2025 Process &amp; Knowledge Management Conference<\/a><\/li>\t\t\t<\/ul>\n\t\t\t<a href=\"https:\/\/enterprise-knowledge.com\/knowledge-base\/\" class=\"with-arrow open-button\">More<\/a>\t\t<\/div>\n\n\t\t<div>\n\t\t\t<h4>Case Studies<\/h4>\n\t\t\t<ul>\n\t\t\t<li><a href='https:\/\/enterprise-knowledge.com\/recommendation-engine-automatically-connecting-learning-content-product-data\/' class='with-arrow'>Recommendation Engine Automatically Connecting Learning Content &#038; Product Data<\/a><\/li><li><a href='https:\/\/enterprise-knowledge.com\/knowledge-portal-for-a-global-investment-firm\/' class='with-arrow'>Knowledge Portal for a Global Investment Firm<\/a><\/li><li><a href='https:\/\/enterprise-knowledge.com\/system-migration-and-enterprise-search-powered-by-taxonomy\/' class='with-arrow'>System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance<\/a><\/li>\t\t\t<\/ul>\n\t\t\t<a href=\"https:\/\/enterprise-knowledge.com\/knowledge-base\/?fwp_article_type=case-study\" class=\"with-arrow open-button\">More<\/a>\t\t<\/div>\n\n\t\t\t\t<div>\n\t\t\t<h4>Services &amp; Offerings<\/h4>\n\t\t\t<ul>\n\t\t\t<li><a href='https:\/\/enterprise-knowledge.com\/services\/km-strategy-design\/' class='with-arrow'>KM Strategy &amp; Design<\/a><\/li><li><a href='https:\/\/enterprise-knowledge.com\/services\/agile-design-thinking-facilitation\/' class='with-arrow'>Agile, Design Thinking, &amp; Facilitation<\/a><\/li><li><a href='https:\/\/enterprise-knowledge.com\/services\/enterprise-search\/' class='with-arrow'>Enterprise Search<\/a><\/li><li><a href='https:\/\/enterprise-knowledge.com\/services\/advanced-content-services\/' class='with-arrow'>Advanced Content Services<\/a><\/li>\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull is-style-on-purple animated fadeIn is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-style-spaced\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1712\" src=\"https:\/\/enterprise-knowledge.com\/wp-content\/uploads\/2022\/03\/L5A4487-scaled.jpg\" alt=\"\" class=\"wp-image-14934 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